This distance learning course equips Managers with comprehensive skills to improve their coaching and mentoring skills. Students will learn how to: (1) develop coaching programmes, (2) conduct professional coaching sessions, (3) build rapport, (4) listen and ask appropriate questions, (5) negotiate and give feedback, and (6) continuously develop their skills as a coach.

Because of their expertise, managers may be expected to help others develop similar levels of competence, and this can include coaching individuals. This qualification is designed to develop the knowledge and skills required by managers in undertaking this responsibility.

Coaching for managers is defined as the process of enabling individuals to acquire the knowledge, skills and techniques needed to perform effectively in their occupational role by motivating, inspiring, challenging, stimulating and guiding them. The coach must be able to recognise the needs of individuals being coached, develop coaching programmes appropriate to meet those needs, and help individuals to achieve to their full potential.

This distance learning, ILM accredited course means that learners can study flexibly at home, or at work, and can gain a nationally recognised Qualification. The course is designed for those working in small companies, corporate and the public sector.

By choosing to study this course with CMIT, Learners have 24x7 access to CMIT eLearning for the duration of the course. This includes a comprehensive Course Manual, Video, Quizzes and personalised Tutor Support. The course documentation for this course is detailed and easy to read. You will also be able to upload assessments online and receive online feedback. You can use the eLearning system from any computer that has internet access.

Topics Covered in this Course

Unit 1: Understanding and Using the Coaching Model, What is Coaching? How People Learn, The Role of Coaching, Advantages of Coaching, What a Coach is not, Barriers to effective Coaching

Unit 2: The Coaching Process, Coaching Styles, The TGROW Coaching Process, Deciding a ‘Theme’, Setting ‘Goals’, Checking ‘Reality’, Devising ‘Options’, ‘Will’, Preparing for Coaching

Unit 3: Questioning, Listening and Negotiating, Building Rapport, Listening, Asking Questions, Giving Supportive Feedback, Negotiation Skills

Unit 4: Building Personal Effectiveness as a Coach, What makes a good Coach? Coach Skill Requirements, Using Empowerment, Barriers to Performance, Individual Coaching Plans, Leadership, Motivating Staff

Unit 5: Developing Coaching in Organisations, Developing Coaching Plans within Organisations, Overcoming Organisational, Barriers to Coaching, Sustaining Coaching, Programmes, Evaluating Coaching Plans

Who should complete this course?

Existing Managers and Supervisors who wish to gain a formal accredited qualification in Coaching and Mentoring. Managers and Supervisors who have responsibility for coaching and mentoring. Managers in business who have direct reports and wish to learn best-practice techniques in coaching.

Entry Requirements / Pre-requisites Candidates will normally be practicing managers or supervisors. They should normally have successfully completed a FETAC award in Management, an ILM Level 5 award, or an equivalent qualification. Candidates who have no formal qualification in management, but who have several years’ experience and completed some formal training in the role, may also participate. As this programme is delivered through distance learning, candidates must be capable of studying on their own initiative. A basic working knowledge of computers and access to a computer with internet access is required to do the course.

Assessment

This course is assessed through Assessments. This includes developing an coaching programme, undertaking coaching, and reflecting upon this (candidates are required to complete 12 hours of coaching practice). All work submitted must be your own work. There is no exam with this course. As part of our quality assurance, learner assessment work will be marked by an Internal Assessor, then checked by an Internal Verifier and an External Verifier.

Progression and Transfer to Further Studies This course leads to an award recognised at Level 6 award on the National Framework of Qualifications in Ireland. Learners who successfully complete this programme may use this level 6 certificate as credit towards other awards. For more details contact us. Learners who have completed the ILM Level Certificate in Coaching and Mentoring in Management may wish to progress to the ILM Level Diploma for Professional Management Coaches and Mentors.

ILM Membership All registered candidates automatically become studying members of the ILM for 6 months, free of charge, and can enjoy a range of member benefits.

Accreditation

Following successful completion you will receive an ILM Level 5 "Certificate in Coaching and Mentoring in Management" from the Institute of Leadership and Management. The National Qualifications Authority of Ireland (NQAI) recognised this as an equivalent to a Level 6 Award in Ireland. ILM is a recognised awarding body in Ireland. CMIT is registered with ILM to offer programmes leading to ILM awards.